Privacy policy
This policy explains how ProTime Renovations (“ProTime,” “we,” “us”) collects, uses, keeps and discloses personal information through this website and our project inquiry process.
Notice at collection
When you request an estimate, we collect identifiers and contact information such as your name, phone number and email address, plus any optional project details you choose to provide. We also collect submission and source information described below. We use this information to respond to your request, prepare or discuss an estimate, schedule service, protect the form from abuse, understand inquiry sources and maintain necessary business records.
The form identifies which fields are required. If you do not provide the required contact details and acknowledge the inquiry notice, we cannot submit the request through the website. Please do not include sensitive personal information in the optional project field.
Unconverted inquiry records are retained for no longer than 24 months unless a longer period is required by law or reasonably needed to resolve a dispute, enforce an agreement or protect the service. Records connected to an active customer or contract may be retained under the applicable business and legal record schedule.
Information we collect
Information you provide. Name, phone number, email address, optional project details and the recorded version, date and time of your consent acknowledgement. A more detailed project form may also collect company, service, location, schedule, budget and referral details.
Information collected automatically. The first page visited, referring page and campaign parameters in the address, including UTM values, Google Click ID or Meta Click ID. To limit abusive submissions, the form stores a cryptographic hash derived from the visitor network address; the raw address is not saved in the inquiry record.
How we use information
We use the information to review and respond to inquiries; contact you by the method you provided about the renovation request; prepare estimates and schedule work; maintain request and customer records; measure which pages or campaigns generated an inquiry; secure the website; prevent duplicate or abusive submissions; comply with law; and establish, exercise or defend legal claims.
The required inquiry acknowledgement covers only contact about the request you submitted. It is not consent to recurring promotional messages or automated marketing calls. Any future marketing program that requires separate consent will present a separate, optional choice.
Storage, lead notifications, exports and disclosures
Inquiry records are stored in the website’s protected database and may also be copied to a restricted Google Workspace spreadsheet for operational follow-up. A notification containing the inquiry details may be sent to an access-controlled ProTime mailbox. Authorized ProTime personnel may also generate a secured Excel workbook from the protected database. These records and exports are not publicly available.
We may disclose information to service providers that host, secure, maintain or support the website and lead records; to professional advisers where necessary; in connection with a business transaction; or when required to comply with law and protect rights or safety. Service providers may use information only to perform services for us under their applicable terms.
We do not sell personal information or share it for cross-context behavioral advertising. We do not disclose contact-form information to advertising platforms. If these practices change, this policy and any legally required choices will be updated before the new use begins.
Browser storage and measurement
The site uses session storage to retain first-touch campaign information during your visit and to count a successful form submission once. It is limited to the browser session. The site prepares first-party interaction events for internal measurement. External analytics or advertising tags are not currently enabled through this implementation.
Security and retention
We limit access to people who need the information for the purposes above and use reasonable administrative and technical safeguards. No internet transmission or storage system can be guaranteed completely secure. We delete or de-identify information when it is no longer reasonably needed under the retention periods above.
Your privacy choices
Depending on where you live and which law applies, you may have rights to request access, correction or deletion of personal information, obtain a portable copy, or appeal a denied request. You may also ask us to stop contacting you. Submit a request by emailing protimerenovations@gmail.com or writing to ProTime Renovations, 2366 Murray Ave, Huntingdon Valley, PA 19006. We may need to verify your identity and request before acting.
Because we do not sell personal information or use it for targeted advertising, the site does not currently display a “Do Not Sell or Share” link. The site does not respond differently to browser “Do Not Track” signals because there is no generally accepted DNT standard. Where legally required and applicable to our practices, we will recognize supported opt-out preference signals such as Global Privacy Control.
Children
This website is intended for property owners, managers and other adults seeking renovation services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy when the website or inquiry process changes. The effective date above shows the latest revision. Material changes will be described here or through another notice where required.
Contact
ProTime Renovations
2366 Murray Ave
Huntingdon Valley, PA 19006
protimerenovations@gmail.com
(267) 773-0223